Shipping and Delivery
We’re excited to be part of your wellness journey and are committed to delivering your order quickly, safely, and reliably. Below you’ll find everything you need to know about how we ship your products.
Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your confirmation email. You’ll receive another notification once your order has been shipped.
Please note that during high-volume periods or promotions, processing times may be slightly extended. We appreciate your patience.
Shipping Times
Estimated delivery times vary depending on your location:
- United States: 5 to 10 business days
- United Kingdom & Europe: 6 to 12 business days
- Canada, Australia & New Zealand: 7 to 14 business days
- Other International Locations: 10 to 20 business days
These are estimates only. Delivery times may vary due to customs, weather conditions, or courier delays.
Shipping Costs
We offer free standard shipping on orders over a certain amount (displayed at checkout). For orders under the free shipping threshold, rates are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to monitor the progress of your delivery at any time.
Lost or Delayed Packages
If your package seems delayed or lost in transit, please contact us at support@yourhealthjourney.com. We’ll work directly with our shipping partners to resolve the issue and ensure you receive your order or a replacement if needed.
Customs and Import Duties
International customers are responsible for any customs and import duties that may apply once the shipment reaches their country. We are not responsible for delays caused by customs processes.
